Good news stories and innovation from the homecare sector – Late May 2020

During this uncertain period, here are ways in which the homecare sector is responding to these unprecedented times caused by COVID-19. Here are some of the good news stories our members have been sharing on social media. If you’d like to be featured in a future “Good news stories and innovation” blog please email [email protected]

Home Instead Stockport Carer has Zoom call with HRH Duke of Cambridge

Suraya Alvi, from UKHCA members Home Instead Stockport was invited to join a Zoom call with HRH, The Duke of Cambridge last week. It was organised by Karolina Gerlich of the Care Workers Charity.

Speaking directly to HRH about her experience of caring for older people throughout COVID-19, Suraya, 42, said: “The main thing we face is uncertainty from clients. We aim to reassure them that we will still provide the best level of care regardless of the pandemic.

“The main aspect is keeping people safe in their homes at this time and providing that level of care that we did before but just with the added PPE and handwashing.”

The full video can be found below:

Hotel Chocolat donations to Right at Home Eastbourne

Hotel Chocolat very kindly donated sweet treats to key workers of their choice and the store manager of Hotel Chocolat Eastbourne, Trudie, chose Right at Home Eastbourne. The Right at Home branch look after Trudie’s partner’s Grandma. CareGivers were given an individually wrapped gift parcel which was filled with goodies and a thank you message enclosed.

A thank you to Lapis Care from the Three Tenors

Lapis Care staff received a thank you video from the band the Three Tenors.

Schools send in pictures and letters to clients of Guinness Care at Home Cheshire

Guinness Care staff have been keeping residents living at Pickmere Court, an independent living development in Crewe, entertained while they have been unable to leave their homes. Local school children have been writing letters, poems and drawing pictures for the residents.

Carly Sproston, an administrator for Pickmere Court, has put them all together in a book ‘The Book of Smiles’ which has been gratefully received by all the residents.

St John’s Winchester spread joy through free drawings

Kirstie Green, of St John’s Winchester, is supplying free digital drawings of pets and animals as gifts to her colleagues and essential workers across the country (drawings have been sent to many across the UK, including registrars and nurses in South Yorkshire and teachers Derby/Notts). This is being done for free and is a gesture of support, goodwill and a way to spread joy. Above is one such example of one of St John’s pets.

Bagpipes at Clap for our Carers for York’s Support Solutions

A care worker from Support Solutions, based in York, has added a unique twist for the weekly Clap for our Carers. Steve, has been playing his bagpipes every week on York’s high street in support for the social care workforce.

Radfield Homecare Wakefield & Dewsbury care worker creates special memories for client

Radfield Homecare Wakefield & Dewsbury care worker Logen explains, “My client Betty’s sister-in-law passed away a few years ago and the family were upset that she never got to meet her great nephew. When I spoke to Betty about it, she was sad too, as she wished they had a photo together before she passed. I explained to Betty that there was something I could do to help. So I edited a photo of her sister in law into a family photo so it looked like they were all together and I gave this to Betty. She was so happy, crying happy tears and couldn’t stop saying she wanted to hug me.”

Carewatch Horsham & Crawley VE Day donations to clients

Carewatch Horsham and Crawley’s carers made gift packages for all their clients to celebrate VE Day.

A thank you to Bluebird Care East Hertfordshire from a client’s family

Sanitiser donation to Caremark Colchester